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Powerful Meetings

Cost: $39.00


Powerful Meetings
Overview

It’s common knowledge that many employees will use any excuse to avoid meetings. Some participants will use laptops to write e-mail or work on a project and many employees will use meeting time to mentally space out or daydream. All of this behavior is disturbing when you consider that business meetings are a major investment of both time and money. Fortunately, if some specific meeting guidelines and strategies are incorporated into interactions, meeting time and money will be well spent. This course, Powerful Meetings, focuses on the essential tools and techniques that you’ll need to keep participants involved, productive, and satisfied.

 

Content Objectives

After completing Powerful Meetings, participants will be able to:

  • Understand four purposes for meetings;
  • Differentiate between types of meetings;
  • Establish meeting ground rules;
  • Implement meeting tools;
  • Use an announcement, agenda, minutes, and follow-up for meetings;
  • Apply facilitation skills;
  • Enforce participants’ responsibilities;
  • Understand tips for leading effective meetings;
  • Apply participation guidelines; and
  • Incorporate meeting assessments.

 

Materials

Powerful Meetings utilizes an interactive structure with six sections (Overview, Multimedia Presentation, Readings, Questions & Answers, Implementation, and Respond). Engaging audio and visual components as well as printable materials are incorporated into the course. A Certificate of Completion will be awarded.

 

Audience

Powerful Meetings is designed for existing and potential managers who want to create and maintain cohesive and productive meetings.

 

Tasks:

Reading, Exercises, Implementation Plan, and Quiz.

 

Course Duration:

2-3 hours

 

Required Software:

Internet Browser: Internet Explorer 5.0 or higher, Firefox, Safari, or Opera. Sound card and speakers/headphones for audio.

 

Platform Support:

Participants can access this course on computers running Windows, Macintosh, or Unix Variants.

 

Course Access:

Course participants will have access to the course for a period of six weeks from the date of enrollment in the course.

 

Cost:

$39

Coaching & Motivation

Cost: $39.00


Coaching & Motivation
Overview

Within the last ten years, coaching has grown into a multimillion dollar industry. There are executive, personal, motivational, financial, creativity, and career development coaches, just to mention a few. Coaching has also gained popularity with managers who want to motivate employees. In fact, for many managers, coaching is replacing more directive, traditional management forms. Research indicates that coaching can be used to improve individual performance as well as to motivate employees’ productivity. Coaching inspires workers to be more efficient and conscientious because they become aware and evaluative of their performance. This course, Coaching & Motivation, focuses on adult learning and motivation strategies, the Pygmalion Effect, and guidelines for establishing an action plan for the accomplishment of employees’ goals and objectives.

Content Objectives

Coaching & Motivation focuses on:

  • Characteristics of effective coaches;
  • Motivating employees;
  • The Pygmalion Effect & its focus on the workplace;
  • Principles of coaching;
  • Relating adult learning to employee productivity;
  • Setting goals for program management;
  • Steps for success;
  • Confidentiality agreements; and
  • Coaching plans and reinforcement tools.

Materials

Coaching & Motivation utilizes an interactive structure with six sections (Multimedia Presentation, Readings, Questions & Answers, Resources, Implementation, and Respond). Engaging audio and visual components as well as printable materials are incorporated into the course. A Certificate of Completion will be awarded.

Audience

Coaching & Motivation is designed for existing and potential managers, coaches, and leaders who want to increase employees’ productivity and satisfaction.

Tasks:

Reading, Exercises, Implementation Plan, and Quiz.

Course Duration:

2-3 hours

Required Software:

Internet Browser: Internet Explorer 5.0 or higher, Firefox, Safari, or Opera. Sound card and speakers/headphones for audio.

Platform Support:

Participants can access this course on computers running Windows, Macintosh, or Unix Variants.

Course Access:

Course participants will have access to the course for a period of six weeks from the date of enrollment in the course.

Cost:

$39

Business Etiquette

Cost: $39.00


Business Etiquette
Overview

I t should come as no surprise to most of us that business is dependent on effective interpersonal communication and business etiquette. John D. Rockefeller, one of America’s founding fathers of business, once stated that the ability to get along with people is a purchasable a commodity as sugar and coffee and that one’s success in business depends in a large part on social skills. And as a CEO said recently, “If you can make a friend today, you can always make a deal tomorrow.” This course, Business Etiquette, focuses on appropriate rules, strategies and guidelines for expressing respect for all peoples and establishing positive business relationships.

Content Objectives

While completing Business Etiquette, participants will learn about the:

  • Language and behavior to establish rapport;
  • Guidelines for effective business interactions;
  • Art of conversation;
  • Strategy for becoming an ego-supporter;
  • Procedure for introducing people;
  • Basics of dining etiquette; and
  • Importance of intercultural communication.

Materials

Business Etiquetteutilizes an interactive structure with six sections (Multimedia Presentation, Readings, Questions & Answers, Resources, Implementation, and Respond). Engaging audio and visual components as well as printable materials are incorporated into the course.  A Certificate of Completion will be awarded.

Audience

Business Etiquetteis designed for business professionals who want to master appropriate and respectful behaviors for interacting with colleagues, supervisors, and customers.


Tasks:

Reading, Exercises, Implementation Plan, and Quiz.

Course Duration:

2-3 hours

Required Software:

Internet Browser: Internet Explorer 5.0 or higher, Firefox, Safari, or Opera. Sound card and speakers/headphones for audio.

Platform Support:

Participants can access this course on computers running Windows, Macintosh, or Unix Variants.

Course Access:

Course participants will have access to the course for a period of six weeks from the date of enrollment in the course.

Cost:

$39

Powerful Communication

Cost: $39.00


Powerful Communication for Women
Overview

R esearch tells us that females are more inclined to use more indirect forms of communication than males. In a business environment where specificity and directness are valued, it’s important for females to be aware of the communication they use. This course, Powerful Communication for Women, focuses on current research and practical examples of ways to use specific and direct communication. You’ll also find straight-forward exercises and plans for implementing the material into your workplace behavior.

 

Content Objectives

After completing Powerful Communication for Women, participants will be able to:

  • Understand the effect of disclaimers, tag questions, hedges, and hesitations;
  • Learn strategies and techniques for using direct communication;
  • Utilize effective nonverbal and verbal communication; and
  • Incorporate techniques for effective communication.

 

Materials

Powerful Communication for Womenutilizes an interactive structure with six sections (Multimedia Presentation, Readings, Questions & Answers, Resources, Implementation, and Respond). Engaging audio and visual components as well as printable materials are incorporated into the course.  A Certificate of Completion will be awarded.

 

Audience

Powerful Communication for Womenis beneficial for female business professionals who want to improve their communication skills.

 

Tasks:

Reading, Exercises, Implementation Plan, and Quiz.

 

Course Duration:

2-3 hours

 

Required Software:

Internet Browser: Internet Explorer 5.0 or higher, Firefox, Safari, or Opera. Sound card and speakers/headphones for audio.

 

Platform Support:

Participants can access this course on computers running Windows, Macintosh, or Unix Variants.

 

Course Access:

Course participants will have access to the course for a period of six weeks from the date of enrollment in the course.

 

Cost:

$39

Achieving Your Goals

Cost: $39.00


Achieving Your Goals
Overview

R esearch states that accomplishing your goals can improve your life in many ways. In addition to changing your behaviors or developing a new life, you’ll improve your confidence and self-esteem. The more control we exhibit over our behaviors, the more confident we’ll feel about ourselves and our life decisions. Accomplishment also teaches us that our hard work and perseverance can be applied to other life tasks, making it possible to achieve goals that we previously thought were only wishful thinking. This course, Achieving Your Goals, focuses on essential strategies and techniques so that you can achieve your vision.

 

 

Content Objectives

After completing Achieving Your Goals, participants will be able to:

  • Analyze their current situation
  • Define where they’re headed and what’s important
  • Create a life assessment
  • Overcome achievement obstacles
  • Develop powerful self-talk
  • Eliminate negative forces for accomplishment
  • Apply positive reinforcements
  • Utilize strong role models
  • Implement steps for success
  • Use the SMART approach to achievement

 

Materials

Achieving Your Goalsutilizes an interactive structure with six sections (Multimedia Presentation, Readings, Questions & Answers, Resources, Implementation, and Respond). Engaging audio and visual components as well as printable materials are incorporated into the course.  A Certificate of Completion will be awarded.

 

Audience

Achieving Your Goalsis useful for business professionals who need to achieve their goals and attain their visions.

 

Tasks:

Reading, Exercises, Implementation Plan, and Quiz.

 

Course Duration:

2-3 hours

 

Required Software:

Internet Browser: Internet Explorer 5.0 or higher, Firefox, Safari, or Opera. Sound card and speakers/headphones for audio.

 

Platform Support:

Participants can access this course on computers running Windows, Macintosh, or Unix Variants.

 

Course Access:

Course participants will have access to the course for a period of six weeks from the date of enrollment in the course.

 

Cost:

$39

Managing Pressures & Stress

Cost: $39.00


Managing Pressure & Stress
Overview

R esearch demonstrates that stress is a serious problem in the United States. In a recent Gallup poll, ninety percent of the population said they experienced stress at work on a daily basis while sixty-three percent of employees said that they were suffering from high stress. In addition, seventy-five percent of Americans stated that stress was preventing them from enjoying their lives more. In addition, job stress in lost productivity, accidents, absenteeism, and medical insurance costs American businesses approximately 300 billion dollars annually. The bottom line is that stress has become a national epidemic. This course, Managing Pressures & Stress, focuses on specific steps that will assist you in reducing your stress.

 

Content Objectives

After completing Managing Pressures & Stress , participants will be able to:

  • Understand definitions of stress
  • Recognize symptoms of stress
  • Manage stress
  • Utilize time management
  • Decrease worry
  • Use communication skills that de-stress
  • Apply strategies for reducing stress

 

Materials

Managing Pressures & Stress utilizes an interactive structure with six sections (Multimedia Presentation, Readings, Questions & Answers, Resources, Implementation, and Respond). Engaging audio and visual components as well as printable materials are incorporated into the course.  A Certificate of Completion will be awarded.

 

Audience

Managing Pressures & Stress is useful for business professionals who need to decrease, if not eliminate, the negative stressors in their lives.

 

 

 

Tasks:

Reading, Exercises, Implementation Plan, and Quiz.

 

Course Duration:

2-3 hours

 

Required Software:

Internet Browser: Internet Explorer 5.0 or higher, Firefox, Safari, or Opera. Sound card and speakers/headphones for audio.

 

Platform Support:

Participants can access this course on computers running Windows, Macintosh, or Unix Variants.

 

Course Access:

Course participants will have access to the course for a period of six weeks from the date of enrollment in the course.

 

Cost:

$39

Lucid Listening

Cost: $39.00


Lucid Listening
Overview

A ccording to research, listening is an extremely important professional and personal skill. An article in the Wall Street Journal stated that each year, millions of dollars are lost because of poor listening skills. And in a recent study, listening was cited as the most important skill for developing rapport and satisfying customers’ needs. Another study examining the link between listening and career success, revealed that better listeners rose to higher levels in their organizations. The bottom line appears to be that listening is an integral skill in business. Lucid Listening, based on over twenty years of research and practical application, focuses on critical components for perfecting your listening. The course also utilizes an interactive structure for incorporating what you learn to what you do.

 

Content Objectives

After completing Lucid Listening, participants will be able to:

  • Define lucid listening;
  • Distinguish between hearing and listening;
  • Identify listening obstacles;
  • Provide appropriate feedback; and
  • Apply strategies for effective listening.

 

Materials

Lucid Listening utilizes an interactive structure with six sections (Multimedia Presentation, Readings, Questions & Answers, Resources, Implementation, and Respond). Engaging audio and visual components as well as printable materials are incorporated into the course.  A Certificate of Completion will be awarded.

 

Audience

Lucid Listening is designed for any business professional who wants to improve his or her listening skills and improve their interactions with customers.

 

Tasks:

Reading, Exercises, Implementation Plan, and Quiz.

 

Course Duration:

2-3 hours

 

Required Software:

Internet Browser: Internet Explorer 5.0 or higher, Firefox, Safari, or Opera. Sound card and speakers/headphones for audio.

 

Platform Support:

Participants can access this course on computers running Windows, Macintosh, or Unix Variants.

 

Course Access:

Course participants will have access to the course for a period of six weeks from the date of enrollment in the course.

 

Cost:

$39

Defining Sexual Harassment

Cost: $39.00


Defining Sexual Harassement
Overview

S exual harassment has become a major source of conflict, stress, and legal confrontation in the United States. Last year the U.S. Equal Employment Opportunity Commission (EEOC) received approximately 15,000 charges of sexual harassment. Defining Sexual Harassment focuses on the definitions and pragmatic examples that constitute sexual harassment. In addition, this course examines preventive measures that you and your business can take to prevent the occurrence of sexual harassment and its repercussions.

 

Content Objectives

After completing Defining Sexual Harassment, participants will be able to:

  • Identify two types of sexual harassment;
  • Understand the Equal Employment Opportunity Commission’s definition of sexual harassment;
  • Recognize the difference between quid pro quo and hostile environment sexual harassment;
  • Comprehend the influence of perception and gender in sexual harassment;
  • List specific forms of sexual harassment;
  • Interpret courts’ rulings of “reasonable person;”
  • Understand how sexual harassment impacts the workplace;
  • Interpret Title VII of the Civil Rights Act of 1964; and
  • Know that “Prevention is the best tool for the elimination of sexual harassment.”

 

Materials

Defining Sexual Harassment utilizes an interactive structure with six sections (Multimedia Presentation, Readings, Questions & Answers, Resources, Implementation, and Respond). Engaging audio and visual components as well as printable materials are incorporated into the course.  A Certificate of Completion will be awarded.

 

Audience

Defining Sexual Harassment is a valuable course for everyone in the workplace.

 

Tasks:

Reading, Exercises, Implementation Plan, and Quiz.

 

Course Duration:

2-3 hours

 

Required Software:

Internet Browser: Internet Explorer 5.0 or higher, Firefox, Safari, or Opera. Sound card and speakers/headphones for audio.

 

Platform Support:

Participants can access this course on computers running Windows, Macintosh, or Unix Variants.

 

Course Access:

Course participants will have access to the course for a period of six weeks from the date of enrollment in the course.

 

Cost:

$39

Creating a Healthy Work Environment Free of Sexual Harassment

Cost: $39.00


Creating a HealthyWork Environment
Overview

Unfortunately sexual harassment has become a major concern in the workplace as the number of court cases increases each year. In the last decade, U.S. firms paid some $50 million annually to settle sexual harassment charges. Add to these statistics the fact that millions of dollars are lost each year in productivity in the workplace. Creating a Healthy Work Environment focuses on the policies and procedures for creating a workplace free of sexual harassment and inappropriate behaviors.

 

Content Objectives

After completing Creating a Healthy Work Environment, participants will be able to :

  • Define and incorporate the term zero tolerance into the workplace;
  • Understand the Equal Employment Opportunity Commission’s guidelines for sexual harassment policies;
  • Explain key components of sexual harassment policies and procedures;
  • Explain ways to distribute sexual harassment policies;
  • Identify managers’ and supervisors’ responsibilities regarding sexual harassment;
  • Define employees’ responsibilities regarding sexual harassment;
  • Incorporate zero tolerance behaviors into interactions with all co-workers, supervisors, employees, and customers; and
  • Understand recent sexual harassment studies and their impact on the workplace.

 

Materials

Creating a Healthy Work Environment utilizes an interactive structure with six sections (Multimedia Presentation, Readings, Questions & Answers, Resources, Implementation, and Respond). Engaging audio and visual components as well as printable materials are incorporated into the course.  A Certificate of Completion will be awarded.

 

Audience

Creating a Healthy Work Environment is a valuable course for managers and supervisors as well as all employees in the workplace.

 

Tasks:

Reading, Exercises, Implementation Plan, and Quiz.

 

Course Duration:

2-3 hours

 

Required Software:

Internet Browser: Internet Explorer 5.0 or higher, Firefox, Safari, or Opera. Sound card and speakers/headphones for audio.

 

Platform Support:

Participants can access this course on computers running Windows, Macintosh, or Unix Variants.

 

Course Access:

Course participants will have access to the course for a period of six weeks from the date of enrollment in the course.

 

Cost:

$39

Applying Sexual Harassment Cases

Cost: $39.00


Applying Sexual Harassement Cases
Overview

Applying Sexual Harassment Cases focuses on Meritor Savings v. Vinson, the first sexual harassment case, as well as over ten other sexual harassment scenarios and their impact on the workplace. This course explains the pragmatic verbal and nonverbal behaviors that constitute sexual harassment.

 

Content Objectives

After completing Applying Sexual Harassment Cases, participants will be able to:

  • Understand the actions and court ruling of the monumental Meritor Savings v. Vinson;
  • Define five implications of Meritor Savings v. Vinson;
  • Explain the specific and pragmatic behaviors that constitute sexual harassment;
  • Recognize the impact of “severe and pervasive” and “unwelcome” in sexual harassment rulings;
  • Discuss the influence of inappropriate nonverbal and verbal behaviors in the workplace;
  • Understand the inappropriate use of media in the workplace; and
  • Recognize that zero-tolerance is the best recourse for the prevention of sexual harassment.

 

Materials

Applying Sexual Harassment Cases utilizes an interactive structure with six sections (Multimedia Presentation, Readings, Questions & Answers, Resources, Implementation, and Respond). Engaging audio and visual components as well as printable materials are incorporated into the course.  A Certificate of Completion will be awarded.

 

Audience

Applying Sexual Harassment Cases is a valuable course for managers and supervisors as well as all employees in the workplace.

 

Tasks:

Reading, Exercises, Implementation Plan, and Quiz.

 

Course Duration:

2-3 hours

 

Required Software:

Internet Browser: Internet Explorer 5.0 or higher, Firefox, Safari, or Opera. Sound card and speakers/headphones for audio.

 

Platform Support:

Participants can access this course on computers running Windows, Macintosh, or Unix Variants.

 

Course Access:

Course participants will have access to the course for a period of six weeks from the date of enrollment in the course.

 

Cost:

$39